They will uncover millions in cost savings from insights and avoided risks, increasing speed-to-market, productivity, and job satisfaction. They’ll store your inventory, and pick, pack, and ship orders across most of the United States within two days — freeing up your time so you can spend it on marketing, sales, customer support, and anything else that will help you grow. Read more about global logistics services here. Include a return form as part of your reverse logistics process for insight into your products.
Improved logistics operations upgrade delivery services for customers while reducing costs and complexity for businesses. Following the COVID-19 pandemic, policymakers are now calling for supply chains of critical goods, especially medical supplies and high-tech products, to be reshored to the United States. The supply chain management process concludes with support for the product and customer returns. It’s bad enough when a customer needs to return a product, but even worse if that’s due to an error on the company’s part. This return process is often called reverse logistics, and the company must ensure it has the capabilities to receive returned products and correctly assign refunds for them. Whether a company is conducting a product recall or a customer is simply not satisfied with the product, the transaction with the customer must be remedied. Technology that boosts productivity ultimately reduces costs while improving services.
Self-managing the movement of just a few pallets through today’s overwhelmed supply chain was demanding too much of her time and resources. Logistics efficiency is a measure of how effectively your business manages its logistics operations. It requires online vendors to closely track and optimize the movement of product shipments to ensure that the customers receive their orders quickly and cost-effectively. These deliveries take up the most time and resources because drivers must make many stops to deliver small quantities of product to customers. Drivers may face security gates or reception desks that each have a unique process for reception, which can slow down deliveries even more. This makes last mile delivery the largest expense in your supply chain, accounting for half of the total cost of shipping.
What Is Logistics?
A well-managed information system helps businesses track the status of orders and shipments, while a robust control system ensures that all processes are running smoothly. The critical difference between operations and logistics is that operations focuses on the activities needed to create a product or service. Mainly, operations deals with designing and controlling the production and business operations process to ensure the efficient delivery of products or services.
You can develop a slower and inexpensive “green delivery” option to encourage your customers to do the same; not only will your logistics costs decrease, but you’ll be sparing the planet. To curb the cost of shipping, try directing shoppers towards longer delivery times. According to one recent survey, 86% of consumers are willing to accept slower shipping for sustainability purposes—if provided an incentive. So, instead of spreading yourself thin and pursuing ultra-fast service levels “just because”—tailor your eCommerce logistics to excel at the services that matter to your audience. Prioritize a consistent, positive customer experience over shipping expectations that may or may not be met. While some eCommerce logistics solutions require a heavier investment, you retain greater ownership over the process.
Monitoring Reverse Logistics in Your Supply Chain
The courier should be able to communicate effectively and efficiently and be available when the customer needs them. If you can effectively manage your employees, it will go a long way in overcoming logistical challenges. By planning ahead, and preparing your team for the potential challenges of the future, you’ll always be operating from a well-informed position. As an eCommerce business grows it’s crucial to have a system in place to keep all orders on track and make sure that every order is delivered to the right place and on time. Natalie is a content writer and manager who is passionate about using her craft to empower others. Union Pacific’s Council of Native American Heritage (CONAH) employee resource group (ERG) has a calendar of events planned to explore the culture and centuries old history of Native people. In addition to Native American Heritage Month, CONAH also held a cultural fair in honor of Indigenous Peoples’ Day.
From optimized route planning to automated returns, Elite EXTRA’s last-mile software suite promises to streamline your logistics processes without breaking the bank. All our software solutions integrate seamlessly with each other to offer top-notch functionality and scalability. Adopting new technologies such as robotics or IoT devices can be costly, especially for small and medium-sized businesses. Additionally, integrating and maintaining these technologies may require specialized skills and expertise, which can be a challenge for companies lacking the necessary resources. However, implementing technology in the supply chain also comes with its own set of challenges.
